Do I Need an Eye Exam to Order Contacts at CustomEyes?

Many patients ask, ‘Do you need a prescription to order contacts?’ The short answer is yes. You need a current, valid contact lens prescription to order contacts, but if you already have one on file with CustomEyes and it hasn’t expired, you can typically reorder without a new exam. If your prescription has lapsed or you’re new to CustomEyes, a contact lens exam and fitting comes first.

How to Tell if Your Prescription Is Current

Contact lens prescriptions typically expire after one to two years, depending on your state and your eye health history. You can check your expiration date on your prescription paperwork or by contacting our team, who can look up your file if you’re an existing patient.

How to Reorder With a Current Prescription

If your prescription is current, reordering is straightforward:

• Submit your order through our contact lens order form
• Confirm your lens brand, power, and quantity
• Choose pickup at your nearest CustomEyes or delivery

What Happens If You Need a New Exam

If your prescription has expired or you’re ordering contacts for the first time, you’ll need a contact lens exam and fitting to ensure the right fit, curvature, and prescription for your eyes. This is different from a glasses prescription, since contacts sit directly on the eye.

How We Streamline Your Contact Lens Order Experience

Because CustomEyes issues and keeps contact lens prescriptions on file for its patients across nine Chicago-area locations, our team can quickly confirm whether you’re eligible to reorder or need a new fitting. Ready to check your prescription or place an order? Book an appointment for a fitting, or use our contact lens order form if your prescription is current.